Shipping & Delivery
Shipping Policy
Since we deal with various specialty products, our delivery schedule is within 48 - 72 Hours all over the UAE.
Yes, we deliver all across UAE.
Shipping Rates:
Dubai
~ AED 15 WILL BE THE STANDARD DELIVERY FEE FOR A PREPAID ORDER WHICH IS BELOW AED 150
~ FREE SHIPPING WILL BE PROVIDED FOR PREPAID ORDERS ABOVE AED 150
Sharjah / Ajman
~ AED 20 WILL BE THE STANDARD DELIVERY FEE FOR A PREPAID ORDER
Abu Dhabi / Al Ain
~ AED 20 WILL BE THE STANDARD DELIVERY FEE FOR A PREPAID ORDER WHICH IS BELOW AED 250
~ FREE SHIPPING WILL BE PROVIDED FOR PREPAID ORDERS ABOVE AED 250
Fujairah / Ras al-Khaimah / Umm al-Quwain
~ AED 25 WILL BE THE STANDARD DELIVERY FEE FOR A PREPAID ORDER
All other Emirates
~ AED 25 WILL BE THE STANDARD DELIVERY FEE FOR AN PREPAID ORDER
Please Note
THE FOLLOWING AREAS THERE WILL BE 50 AED SHIPPING FEE WHICH WILL BE CHARGED NO MATER THE ORDER VALUE.
- ABU DHABI: WESTERN REGIONS ( MADINAT ZAYAT, GHAYATHI, HABSHAN, AL MIRFA, RUWAIS, AL DHANNAH CITY, ARAD, TARAQ, KAYYAM, SABKHA, AL KHIS )
- AL AIN: AL QUAA, AL WIQAN, BU KIRAYYAH
Once you place an order, you will receive a call for confirmation from our Customer Service team to finalize order, delivery time and mode of payment.
In the rare case of non-availability of a product at the scheduled time of delivery, we will try to contact the customer through Call or WhatsApp to inform the same, offer a similar substitute, and request rescheduling based on expected date of product arrival. In case we are unable to reach you, we will proceed to automatic rescheduling of the delivery and Customer Care will be keeping you informed on the same.
Delivery Schedules
Since our product offerings are mainly specialty goods and imported products, we are able to deliver within 48 - 72 hours within Dubai & Sharjah. Deliveries to other Emirates will be scheduled on Sundays & Wednesdays.
Our standard delivery timings are 9am to 8pm Saturday to Thursday. We do not deliver on Fridays.
Our customer care will get in touch with you to coordinate once we receive your order.